Delivery and collection,
confirmed for the order.
Delivery arrangements depend on the destination and the items selected. Planteeva is based in Pattoki and handles enquiries from buyers in Pakistan. Before completing an order, confirm the delivery availability, charges and any handling arrangements for that selection. A broad collection page does not promise the same delivery method or timing for every plant.
Share the destination and selection.
Include the city, intended delivery area and the plant or product names when asking about an order. Large specimens and mixed orders may need different arrangements from small pots. The current product details and nursery confirmation should establish what is included. If the destination or item is unclear, ask for clarification before payment.
Use the arrangements confirmed for the purchase.
Check the applicable delivery charge and any estimated timing before completing the order. Estimates should be understood in the context of the actual selection and destination. Keep the order reference and the confirmation available for later questions. Contact Planteeva if the details shown during the purchase process differ from what was discussed.
Check the item against the agreed details.
When an order arrives, check the plant or product name, quantity and relevant size or pack details. Keep clear photographs if a concern appears, including the packaging where it helps explain the issue. Send the order reference and a short description to Planteeva promptly so the nursery can understand the question and explain the next steps.
Confirm with the nursery before travel.
Collection or visiting arrangements should be discussed directly with Planteeva. The nursery is based in Pattoki, but this website does not provide an unconfirmed street address or opening timetable. Ask for current directions and arrangements before travelling. Keep the plant names and order reference available so the team can identify the enquiry.
Need clarification?
Contact Planteeva with the relevant product name and order reference.